Measures for Management of

Recommended Services Suppliers for Participants of

World Expo 2010 Shanghai China

Chapter I General

Article 1 In order to achieve better management upon Recommended Services Suppliers for Participants of World Expo 2010 Shanghai China (hereinafter known as "Recommended Services Suppliers") and their services, the Bureau of Shanghai World Expo (hereinafter known as Expo Bureau) formulates the Measures for Management of Recommended Services Suppliers for Participants of World Expo 2010 Shanghai China (hereinafter known as Measures for Management) in accordance with relevant Chinese laws, regulations and rules.

Article 2 According to the provisions of the Application for Registration of World Expo 2010 Shanghai China as well as the convention of World Expos, the Recommended Services Suppliers mentioned in the Measures for Management are those contractors (recommended by the Expo Bureau) who are authorized to provide all kinds of commercial services to the Expo participants in preparation of their pavilions, exhibitions and other participation related issues.

Article 3 Shanghai World Expo Operation and Management Co., Ltd. (hereinafter known as Supervisor) is authorized (by the Expo Bureau) to recruit, select and supervise the Recommended Services Suppliers. It will openly or internally recruit and select the Recommended Services Suppliers, with the principle of "open, fair and just".

Chapter II Service Management

Article 4 The Recommended Services Suppliers shall openly release relevant information including service product mix, service procedures and charges, and ensure the correctness, accuracy and completeness of such information.

Article 5 The Recommended Services Suppliers shall enter into a separate service contract with the Expo participants after bilateral negotiations in accordance with relevant Chinese laws, regulations, rules, the Measures for Management and other provisions stipulated by the Expo Bureau. The recommendation made by the Supervisor constitutes no guarantee of a contract award. The Expo participants have the right to engage other services suppliers.

Article 6 The Recommended Services Suppliers shall submit copy of the service contract to the Supervisor for archive within 5 working days after signing of the contract.

Article 7 The Recommended Services Suppliers shall provide specific and professional services of high quality to the Expo participants in an earnest and devoted manner as required by the contract.

Article 8 The Recommended Services Suppliers shall arrange trainings related to the Expo background information, relevant laws and regulations and rules, and international etiquette, etc, for their legal representatives, high level management staff, and personnel who will have direct contact with the Expo participants while providing relevant services.

Article 9 The Recommended Services Suppliers shall give the best offer for their services of the same level and quality grade.

Article 10 The Recommended Services Suppliers shall properly maintain a service information record, including service time, location, target, mode and performance, etc. As required, the record should be submitted to the Supervisor.

Article 11 Working personnel of the Recommended Services Suppliers shall be provided with relevant permits for access to the Expo Area while providing relevant services as required. They shall also abide by relevant rules and regulations stipulated by the Expo Bureau.

Article 12 The Recommended Services Suppliers are not allowed to transfer the major scope of work to any third party/subcontractor or transfer the whole scope of work to several subcontractors.

Article 13 In case that the Recommended Services Suppliers will have to engage a subcontractor for some limited scope of work according to standard practice of the industry or due to other specific causes, copy of the subcontract should be submitted to the Supervisor for archive. Under the circumstances, the Recommended Services Suppliers shall be responsible for the performance of the subcontractor, who shall provide relevant services in its own name (i.e. no sub-subcontractor is allowed).

Chapter III Propaganda Management

Article 14 The Recommended Services Suppliers shall strictly abide by the Regulations on the Protection of World Exposition emblems (promulgated by State Council of the People's Republic of China and implemented on Dec. 1, 2004), the Measures for Management of Utilization of World Exposition emblems (formulated by the Expo Bureau and implemented on April 26, 2005) and other relevant rules and regulations.

Article 15 The Recommended Services Suppliers are not allowed to take any advertising or promotional activities in the name of "Recommended Services Suppliers" or using the identity of "Recommended Services Suppliers" in any way.

Article 16 Without authorization, the Recommended Services Suppliers are not allowed to use the Expo logos and marks, to engage in such businesses that will result in conflict of interest with the Expo sponsors or the Expo market development partners, and to take any latent market behaviors with regard to the Expo in any way.

Chapter IV Routine Management

Article 17 The Supervisor will enter into an "Agreement of Recommended Services Suppliers" with the Recommended Services Suppliers, and will take effective measures in supervising their service activities.

Article 18 The Supervisor is authorized to take routine management upon the Recommended Services Suppliers, establish and maintain a supervision and evaluation system, and periodically publish a performance review report. It shall also give necessary instructions to the Recommended Services Suppliers, helping improve their services.

Article 19 As of the effective date of the "Agreement of Recommended Services Suppliers", the Recommended Services Suppliers shall submit a written half-yearly performance report to the Supervisor, with detail description of such information as the number of contracts (between the Recommended Services Suppliers and the Expo participants), service scope of work, contract cost, service team, service performance, feedback from the Expo participants, and improvement measures.

Article 20 During the valid period of the "Agreement of Recommended Services Suppliers", the Recommended Services Suppliers shall submit a written report to the Supervisor in case of following matters within 48 hours after the occurrence.

1. Change of company name or address of registration.

2. Change of legal representative.

3. A substantial change of registered capital or big shareholders.

4. Encounter serious business operation or financial problems.

5. Being involved in a big lawsuit or penalty.

6. Issues concerning company separation, merge, cancellation, dissolution or bankrupt.

Chapter V Management on Settlement of Disputes

Article 21 During service provision, any dispute between the Recommended Services Suppliers and the Expo participants should be resolved through friendly negotiation; the Recommended Services Suppliers shall submit a written report detailing the dispute, in a timely manner, to the Supervisor, who shall then give proper instructions for a sound settlement or mediate a settlement between them. In order to accelerate or ensure the preparation work of the Expo, the Supervisor may ask the Recommended Services Suppliers to temporarily leave aside the dispute and provide relevant services to the Expo participants as required.

Article 22 Instructing and mediating effort and process made by the Supervisor for settlement of disputes shall include:

1. Upon receipt of the dispute report from the Recommended Services Suppliers or complaint from the Expo participants, the Supervisor will carry out relevant investigations in a timely manner.

2. For disputes due to reasons of the Recommended Services Suppliers, the Supervisor will give proper instructions to them for correction or improvement, and give a timely feedback to the Expo participants. For disputes inconsistent with the facts or disputes due to misunderstandings, the Supervisor will also give a timely notification to the Expo participants after coordination.

3. Disputes arising during the performance of contract, with no settlement be reached through coordination and mediation made by the Supervisor, should be resolved in accordance with relevant contractual stipulations by the Recommended Services Suppliers and the Expo participants.

Article 23 The Recommended Services Suppliers are not allowed to openly release any information concerning the disputes (between the recommended Services Suppliers and the Expo participants) and the settlement, to publicize or assist any third party in publicizing such information in any way, except those activities as required by relevant laws and regulations.

Chapter VI Supplementary Articles

Article 24 The Bureau of Shanghai World Expo Coordination reserves the right to interpret the Measures for Management, which will come into effect as of its promulgation.

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