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Special Regulation No.10 General Services
Date:12/07/2007

World Exposition Shanghai China 2010


Special Regulation No. 10
Concerning General Services
--sanitation and public health
--security and surveillance
--supply of water, gas, electricity, air conditioning
--telecommunications

June 2007
Bureau of Shanghai World Expo Coordination

 
CHAPTER I: GENERAL PROVISIONS
Article 1 Purpose

Pursuant to Articles 15 and 34 of the General Regulations of the World Exposition Shanghai China 2010 (hereinafter referred to as "Expo 2010"), this Special Regulation specifies the rules on the provision of following general services within the Expo Site:
--sanitation and public health;
--security and surveillance;
--supply of water, gas, electricity and air conditioning;
--telecommunications.
Article 2 Definition
1. Plot refers to a piece of land assigned by the Organizer to an official participant for design and construction of the pavilion.
2. Facilities refer to buildings and structures constructed for use by official participants.
3. Type 1 Pavilion refers to a pavilion designed and built by an official participant on the plot allocated by the Organizer.
4. Type 2 Pavilion refers to a stand-alone pavilion built by the Organizer and rented to an official participant.
5. Type 3 Pavilion refers to the covered exhibition space in a joint pavilion constructed by the Organizer and allocated to developing countries free of charge.
6. Exhibition Zone refers to the space within each official participant's sections
7. Corresponding open space refers to the space outside each official participant's pavilion but within the overall plot assigned by the Organizer.
Article 3 Compliance with the Laws and Regulations
1. All official participants shall comply with the relevant laws, regulations and rules of China, the General Regulations and the Special Regulations of Expo 2010, and the additional instructions and directives issued by the Organizer (hereinafter jointly referred to as "Laws and Regulations").
2. Additional instructions and directives are issued by the Organizer to provide more information on related subjects and further specify the rights and obligations of official participants and the Organizer.
Article 4 Right of the Organizer
The Organizer has the authority to take necessary remedial measures in case of violation of the laws and regulations by official participants. The official participant concerned shall bear the expenses arising therefrom and be held accountable for such violation.
Article 5 On-site Inspection
1. When necessary, the Organizer may send a designated representative to inspect the pavilions and other facilities used by official participants.
2. The Organizer's representative shall present relevant credentials when carrying out on-site inspection.
3. If an official participant is found to be in violation of the laws and regulations during the on-site inspection, the Organizer has the right to direct the official participant concerned to take remedial action. The official participant shall follow the directive given by the Organizer.
Article 6 Environmental Protection
Official participants shall take necessary measures of environmental protection with regard to the use of water, electricity, and air conditioning within their exhibition zones. The Organizer may recommend further environmental protection measures to official participants.
CHAPTER II: SANITATION AND PUBLIC HEALTH
Article 7 Duties for Sanitation

1. The Organizer is responsible for sanitation in public areas and public facilities in the Expo Site. Official participants are responsible for sanitation within their exhibition zones and corresponding open space.
2. Official participants shall take measures to ensure adequate ventilation, natural illumination and lighting within their exhibition zones and take necessary anti-moisture, anti-noise, anti-quake and deodorization measures.
3. Official participants shall ensure the normal and safe functioning of the facilities for water supply, drainage, and sanitation as well as equipment for ventilation, air conditioning, etc. within their exhibition zones. Official participants of Type 1 Pavilions shall be responsible for the maintenance of their own facilities. Facilities in Type 2 and Type 3 Pavilions that are built by the Organizer shall be maintained by the Organizer. Official participants have the obligation to inform the Organizer of relevant maintenance needs in a timely fashion.
Article 8 Waste Disposal
1. Official participants shall keep their exhibition zones clean, place waste receptacles, separate waste for recycling and remove waste.
2. Official participants shall not dispose of waste within their exhibition zones without the approval of the Organizer. Official participants shall comply with the laws and regulations with regard to waste disposal.
3. When waste disposal service is provided by the Organizer, official participants shall bear the cost of such services based on the size of their exhibition zones and the nature of their commercial activities.
Article 9 Standards and Ways of Conducting Sanitation
1. The Organizer and official participants shall ensure that the sanitation standards at the Expo Site comply with the laws and regulations.
2. Official participants may, at their own expense, employ relevant service providers recommended by the Organizer or employ other service providers on their own to undertake the work of sanitation.
3. When sanitation services are provided by the Organizer, official participants shall bear the cost of such services based on the size of their exhibition sections and the nature of their commercial activities.
Article 10 Green Areas and Protective Fencing
The Organizer is solely responsible for the sanitation and preservation of green areas in public places, and jointly responsible with official participants for the maintenance of protective fencing around green areas within and outside the exhibition zones.
Article 11 Extermination of Harmful Rodents and Insects
Official participants shall take measures to make sure there are no mosquito, fly, mouse, cockroach and other harmful rodents and insects and eliminate their breeding places within the exhibition zones.
Article 12 Food Hygiene
1. Official participants who sell food and beverage shall comply with the laws and regulations on food safety and accept the supervision of relevant Chinese authorities. They shall ensure that the sanitation of their catering facilities in the process of installation and operation, their food supply and process of business operation meet the food safety standards of the Chinese Government.
2. In case of a food safety emergency, official participants shall immediately report it to the Organizer and cooperate with the Organizer in its investigation into and management of the accident.
Article 13 Health Requirement
Restaurant staff must undergo physical checkup at a healthcare institution designated by the Organizer and must have health certificates.
Article 14 Preventive Measures against Infectious Diseases
If an infectious disease prescribed in the Law of the People's Republic of China Concerning the Prevention of Infectious Diseases is found in their exhibition zones, official participants shall immediately report it to the Organizer and assist the Organizer in disease prevention, monitoring, quarantine and treatment.
Article 15 Medical Emergency System
The Organizer shall provide necessary first-aid medical facilities and ambulances at the Expo Site.
CHAPTER III: SECURITY AND SURVEILLANCE
Article 16 Responsibilities of the Organizer

1. The Organizer shall take necessary measures to ensure public safety within the Expo Site in the course of the Exposition. These measures include the following:
(1) assist the police in taking measures to ensure safety and security and prevent crimes;
(2) raise public awareness of safety and make preventive arrangements against fire, traffic, stampede and other safety accidents;
(3) protect the personal and property safety of all people including official participants and visitors;
(4) maintain public order at the Expo Site;
(5) keep in touch with and give support to official participants and their security officers;
(6) prepare security plans and implement special security measures for visiting VIPs.
2. The Organizer's security staff shall present identification cards when performing the above-mentioned duties.
3. The Organizer shall check the safety measures adopted at the Expo Site on a regular or non-regular basis to ensure personal safety and public order at the Expo Site.
Article 17 Responsibilities of Official Participants
1. Official participants shall maintain the orderly flow of visitors and personal safety in their exhibition zones.
2. Each official participant shall appoint a security officer responsible for security within its exhibition zone, and report the name and contact information of the security officer to the Organizer for the record. The security officer shall undertake the security duties at the cost of the official participant.
3. The security officers shall be responsible for the following:
(1) prepare and implement security plans for their exhibition zones;
(2) cooperate with the Organizer in maintaining security;
(3) ensure the safe flow of visitors within their exhibition zones; and
(4) participate in safety drills conducted by the Organizer.
Article 18 Emergency Measures
Official participants shall, in case a crime, fire, stampede or other accident occurs in their exhibition zones, take necessary measures immediately, report it to the Organizer and follow its directives.
Article 19 Fire Prevention
1. Official participants shall cooperate with the Organizer to ensure that there are emergency exits and evacuation routes in their buildings and structures that meet the requirement of the fire prevention laws and regulations.
2. Noncombustible materials shall be used for ceilings of buildings and structures. Under special circumstances where other materials have to be used, official participants shall report to the Organizer for approval.
3. Official participants shall install fire prevention facilities and equipment in their exhibition zones as required at their own expense. Fire prevention facilities and systems of official participants shall be linked to the central fire prevention early-warning system of the Organizer.
4. Official participants shall take necessary measures to prevent any fire hazard due to man-induced factors such as the use of electrical appliances, storage of inflammable and combustible materials and smoking.
Article 20 Lost and Found Service
Official participants shall cooperate with the Organizer to take care of people who get lost and properly handle lost and found items within the Expo Site.
Article 21 On-site Management
The Organizer has the authority to formulate rules for maintaining security and order within the Expo Site. Official participants shall comply with such rules.
CHAPTER IV: SUPPLY OF WATER, GAS, ELECTRICITY AND AIR CONDITIONING
Article 22 Installation of Facilities
The Organizer shall install, at its own expense, necessary distribution networks for water supply and drainage, gas supply, power distribution lines, and pipes for chilled water for air conditioning (hereinafter referred to as "supply and disposal facilities"), up to the incoming utility supply connection, to provide water, drainage, gas, electricity, air conditioning and other general services to official participants. Such pipelines for Type 1 Pavilions shall be connected to the lot of the pavilion cluster. Those for Type 2 Pavilions shall be connected to the inside of the buildings, and those for Type 3 Pavilions shall be connected to the exhibition spaces allocated to official participants respectively.
Article 23 Service Contract and Service Charges
1. Official participants shall sign service contracts with the providers of supply and disposal facilities (hereinafter referred to as "service providers").
2. The charges shall be set in accordance with the local market prices in Shanghai.
Article 24 Determination of Service Demand
Before signing service contracts, official participants shall provide service providers with written estimates of the maximum demand of each service calculated on the basis of their equipment to be used.
Article 25 Measurement of Provided Service and Payment
1. Service providers shall install uniform meters for supply and disposal facilities used by official participants and send designated personnel to read the meters regularly and issue bills accordingly to official participants.
2. Official participants shall pay bills to service providers.
Article 26 Maintenance of Service Facilities
1. Official participants are responsible for routine maintenance and examination of the supply and disposal facilities at their own expense.
2. If they detect any potential problem in the service facilities, official participants shall immediately report to the Organizer and the Organizer shall direct the service providers to promptly solve the problem.
3. Official participants are not allowed to install alternative service facilities or modify existing facilities on their own without the approval of the Organizer.
Article 27 Expenses for Special Installations
To meet their special needs, official participants may request the Organizer to install special facilities for water, gas, electricity and chilled water for air conditioning at their own expense.
Article 28 Suspension, Discontinuation and Limitation of Services
1. The Organizer may suspend the supply of water, gas, electricity and chilled water for air conditioning to official participants in the following circumstances:
(1) if an official participant does not pay its bills on the due date and fails to meet the deadline of payment after receiving a prompt-note from the Organizer;
(2) if an official participant rejects without legitimate justification or obstructs due on-site inspection by the Organizer;
(3) if an official participant violates the laws and regulations or breaches the Service Contract.
2. The Organizer has the authority to discontinue or limit the supply of water, gas, electricity and chilled water for air conditioning to official participants in the following circumstances:
(1) natural disasters or other force majeure;
(2) actual or potential failure in the supply and disposal facilities;
(3) the supply and disposal facilities need repair, or work on other relevant facilities needs to be done;
(4) security reasons.
3. With the exception of emergencies, the Organizer shall give prior notice to the official participant of the date and scope of the aforementioned suspension, discontinuation or limitation of services.
4. The Organizer shall not be held liable for damage or loss caused to official participants due to the suspension, discontinuation, or limitation of services.
Article 29 Water Pressure and Quality
1. The pressure of water to be supplied by the Organizer to the Expo Site shall not be lower than 0.16 MPa.
2. The quality of water supplied for different needs to the Expo Site shall meet the relevant quality standards issued by the Chinese Government.
Article 30 Installation of Water Facilities
1. The Organizer shall install water supply pipes and section valves up to the boundary of the exhibition zones.
2. Official participants of Type 1 Pavilions may install and operate other water supply equipment and pipes within their exhibition zones at their own expense. The Organizer shall be responsible for water supply facilities in Type 2 and Type 3 Pavilions, and the operation expenses shall be born by official participants.
Article 31 Installation of Drainage Facilities
1. Drainage facilities include the collection, transmission, treatment and disposal systems for sewage, waste water and rain.
2. The Organizer shall install drainage pipes from the drainage mains to the exhibition zones of official participants.
3. Official participants of Type 1 Pavilions may install and operate other sewerage pipes and other equipment in their exhibition zones at their own expense. Official participants of Type 2 and Type 3 Pavilions shall be responsible for the operation expenses of the drainage facilities in their exhibition zones.
Article 32 Pressure and Quality of Gas
1. The pressure of gas to be supplied by the Organizer to the Expo Site shall be 0.4Mpa.
2. The quality of natural gas shall meet the relevant standard for natural gas issued by the Chinese Government.
Article 33 Installation of Gas Service Facilities
1. The Organizer shall install gas pipes and section valves to the lot of Type 1 Pavilions for official participants.
2. Official participants of Type 1 Pavilions may install and operate other gas facilities (including safety facilities) in their exhibition zones at their own expense.
Article 34 Voltage
The Organizer shall provide a 10Kv high voltage distribution system with 380v three-phase AC and 220v single-phase AC.
Article 35 Installation of Power Facilities
1. The Organizer shall install power distribution lines and section switches extending to the exhibition zones of official participants.
2. Official participants of Type 1 Pavilions may install and operate other power facilities and safety devices within their plots at their own expense. Official participants of Type 2 and Type 3 Pavilions shall bear the operation expenses of power facilities within their pavilions.
Article 36 Air Conditioning System
The Organizer shall provide central coolants for all buildings and structures in the Expo Site.
CHAPTER V: TELECOMMUNICATIONS SERVICES
Article 37 Service Provider

Pursuant to the Telecom Law of the People's Republic of China, fixed telephone, internet, satellite communications and other telecom services shall be provided by specialized service providers to official participants, and the Organizer shall provide relevant assistance.
Article 38 Telecom Service Contract and Service Charges
1. Official participants shall sign service contracts with telecom service providers regarding the supply of fixed telephone, internet, satellite telecom and other telecom services.
2. The charges of telecom services shall be set in accordance with the local market price in Shanghai.
Article 39 Installation
1. The Organizer shall install, at its own expense, telecom service connections to the exhibition zones of official participants.
2. Official participants of Type 1 Pavilions may install other telecom facilities in their exhibition zones at their own expense, and official participants of Type 2 and Type 3 Pavilions shall bear the operation expenses of telecom facilities in their pavilions.
Article 40 Responsibilities of Official Participants
1. Official participants shall install telecom conduits and other facilities at locations specified by the Organizer.
2. Official participants shall, through consultation with the Organizer, provide free of charge necessary space in their exhibition zones for the installation of public telecom facilities.
Article 41 Approval and Operation of Radio Stations
Official participants and telecom service providers must obtain prior approval of the Organizer and comply with the laws and regulations if they plan to operate radio stations.
Article 42 Prevention and Elimination of Electromagnetic Interference
1. Official participants shall make sure that their radios and other equipment and facilities do not generate such electromagnetic interferences as radio waves and high-frequency currents that disrupt the normal functioning of the equipment or facilities of the Organizer or other participants.
2. If they plan to install telecom facilities, official participants shall make sure the installation does not damage the outside and inside appearance of the exhibition zone and must obtain prior approval of the Organizer for such installation.
Article 43 Special Installations and Expense
Official participants may apply to the Organizer for permission to install special telecom facilities to meet their own needs at their own expense.